Support

Pre-sale services
1. We can provide Professional and technical consultation and communication
2. Chiller selection and calculation after negioation with customers
3. Proper chiller application solutions recommendations
4. Professional Engineering solutions.


Service during warranty period
1. After the purchase of our chiller, Topchiller provides timely installation guidance.
2. 12 months guarantee is our standard warranty time for all products.
3. Within warranty time, any problem caused by the defects of the chiller itself,Top Chiller will offer its service until the problem solved.


Service outside warranty period
1. Lifetime tracking maintenance.
2. Provide each model chiller spare parts with the cost price.
3. Chiller Maintenance activity by cost only.
4. All chiller model Spare parts, special reserves to support.
5. Customer informations are permanently archived, regular track and re-tracking services.


To make sure each Topchiller unit is good quality and long service life, we develop and maintain strategic partnerships with world renowned manufacturers and suppliers who can guarantee world-class product quality and service.

The main scroll compressor brands are : USA Coepland, Denmark Danfoss, Sanyo & Hitachi from Japan and for screw compressors, we are using Bitzer from German, Hanbell from Taiwan. Air blower is Maer / Weiguang, Alco brand dryer filter, Danfoss brand expansion valve, CNP and Minamotor to make sure each chiller unit qualty and best performance.

        

Bitzer screw compressor

Danfoss scroll compressor

Maer Air blower

Bitzer screw compressor copeland scroll compressor Danfoss scroll compressor Danfoss scroll compressor Maer Air blower





shell and tube heat exchanger

Grandfoss water pump

Hanbell screw compressor

titanium tube heat exchanger

plate heat exchanger

shell and tube heat exchanger Grandfoss  water pump Hanbell screw compressor titanium tube heat exchanger plate heat exchanger





Electricity

Emerson/Alco dry-filter

Hitachi compressor

Mina motor water pump

NF stainless steel water pump

Electricity Emerson/Alco dry-filter Hitachi compressor Mina motor  water pump NF stainless steel water pump





oil pressure gauge

Sanyo Compressor

Schnider electronics

oil pressure gauge Sanyo Compressor Schnider electronics Danfoss expansion valve Alco dryer filter